Customer Survey

4 Star Electronics is committed to customer satisfaction and would like to know how well we are doing. As part of this effort we are asking you to take a few moments to complete this customer satisfaction survey. Your comments are greatly appreciated. They will help us evaluate our company's performance, so we can make adjustments to better serve you in the future. Your response will only be used internally and will remain completely confidential.

Contact Information

Company:*

Your Name:*

Title:

Phone:

Fax:

Email:*

How well do we meet your needs? (please select one)

Product knowledge?
Excellent Good Satisfactory Poor N/A

Customer service?
Excellent Good Satisfactory Poor N/A

Overall sales process?
Excellent Good Satisfactory Poor N/A

Quality of parts sold?
Excellent Good Satisfactory Poor N/A

Meeting promised lead-times?
Excellent Good Satisfactory Poor N/A

Pricing?
Excellent Good Satisfactory Poor N/A

Overall company performance?
Excellent Good Satisfactory Poor N/A

Would you recommend 4 Star Electronics? (please select one)

Gladly and without reservation
With some reservation
Would not recommend

What can we do to improve our company?

Any other comments, suggestions or praises?

Please type in the letters you see in the black box above without spaces.*